At Toni Rossi, our endeavour is to provide our customers with high-quality genuine leather shoes crafted with great care and love. To ensure you receive a great pair of shoes that meets international standards, each pair of Toni Rossi goes through several rounds of quality check.

However, in a rare event where you do not like the fit, colour or design of a shoe, you can simply exchange it within 7 days from the date of order or apply for a return under the following conditions:

  1. The product should be returned in original condition along with the product tag and accessories in the same packaging it was delivered.
  2. The reason for return should be mentioned in the invoice so that our returns-team can verify and process the return.
  3. If the product was delivered in a damaged condition, please share a picture of the damaged product along with the original invoice by email to

Note: Products purchased under any promotion, clearance sale, and any other offer can only be exchanged with the “available Size” & “product in the same sale/offer”.
“Product color may slightly vary due to photographic lighting sources or your monitor settings”.

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